aggressive or abusive customers SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units BSBHRM403 Support performance-management processes BSBHRM404 Review human resources functions BSBHRM405 Support the recruitment
Trainer/Assessor Assessment Pack
Core units CHCADV001 Facilitate the interests and rights of clients CHCAGE001 Facilitate the empowerment of older people CHCAGE003 Coordinate services for older people CHCAGE004 Implement interventions with older people at risk CHCAGE005 Provide support to people living with dementia CHCCCS006 Facilitate individual service planning and delivery CHCCCS011 Meet personal support needs CHCCCS023 Support independence and wellbeing CHCCCS025 Support relationships with carers and families CHCDIV001 Work with diverse people CHCLEG003 Manage legal and ethical compliance CHCPAL001 Deliver care services using a palliative approach CHCPRP001 Develop and maintain networks and collaborative partnerships HLTAAP001 Recognise healthy body systems HLTWHS002 Follow safe work practices for direct client care Elective units CHCAGE008 Implement falls prevention strategies CHCCCS001 Address the needs of people with chronic disease CHCCCS007 Develop and implement service programs If you require RPL Kits with comprehensive benchmarking
Units of competency ICTOPN508 Perform acceptance and commissioning tests on optical networks ICTBWN308 Work safely on live optical fibre installations ICTOPN404 Test optical communications systems and components ICTOPN511 Test performance of specialised optical devices * We can develop additional elective units that are not listed on request (Please contact us for further information)
Learner Guide-TLIC0031 Apply low risk car driving behaviours MSS aggressive or abusive customers SIRCIND002Our learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce